Dealing With Difficult Customers- Auctiva Learning Center

I found this article to be very informative when dealing with the variety of customer personalities that you and I will encounter. I hope that you will too!


Dealing With Difficult Customers- Auctiva Learning Center

Well, Matilda, 1st Peep and Lorna Mae are patiently waiting my decision of my skintone choices for them. I hope to have it figured out by the weekend. I am sure I want to try a peaches n' cream complexion, one will have mottled skintones and one I think will be ethnic, just haven't totally decided yet.

My final piece came!!!!! I finally have my set completed!!!!! "Sisters Forever" are finally all together!!!!


From my heart to yours...

Getting back on track

Gotta get back on track. I have decided to re- reborn Felicia Renae', I just I really didn't care for her coloring, I wasn't feel it. I have 3 kits washed and ready to go. I will post them a little later. Got a new laptop (love it, my birthday and Christmas to myself! I am also waiting on my Sisters Forever, the final piece to my set!!!!! YEAHHHH)! Now, I'm trying to get all of my favorite sites and programs on board. Slowly but surely getting there.

From my heart to yours...

Making her début

You remember having met the other girls: Sexy yet mysterious Dasia, little mischievous fairy Panya lastly stylish and sophisticated Anya.

Now meet Kachine (pronounced kuh-chay-nay) an American Indian Princess, who walks with the spirit of the buffalo. Her name means "sacred dancer" and dance she does for her people are in need of food to survive the fast approaching cold winter months.

Like Dasia, Panya and Anya I have designed her gorgeous customized ultra suede outfit. I'm going to stop with her for now and get back on my babies. The holidays are fast approaching, but I just had to finish her. She turned out even better than I had hoped.

From my heart to yours...

Debit Card Scare!

WOW! What's Next?
I got a call today saying that my debit card had been temporary deactivated on my cellphone. They tell you to press 1, I accidently disconnected the call (with these new fangled phones), thank God! So I called my credit union, because I had just activated my new card and couldn't figure it out because I never remembered giving the credit union my cellphone number. I also withdrew $20.00 with no problem during the activation. She right off said that it's a SCAM and just hang up! My credit union rep. said they will call person to person and not ask for information (which would have made me think why do you need it when you have it) I also understand neither does your bank. Then when hubby came in he said he had also just gotten the same kind of call on his cellphone, he just hung up!

Just be careful!!! If you are in doubt, call your bank or credit union directly!!!!!!
From my heart to yours...

A new but old kick for me.

Feeling kind of morose, yes it happens when I reach my saturation point. I have so many beautiful kits that I want to do (I just got my BB kits Meg and Aisha today, they are adorable). It’s when my hands start doing everything but what I want them to do. A side effect from CTS, and yes I had the surgery on both hands. They still go numb and cramp up, and by over compensating it affects my neck and upper back in the worst way, especially when rooting baby heads. Even typing takes its toll. Then my heart aches, took me years to figure it out why and what was happening to me at this time of year, every year. I still miss my moma (always spelled it this way and she thought it was too funny). It was my special name for her. Next month since I lost her on the 13th, it will be 13 years; still there are times it seems just like yesterday. She was my inspiration and when I didn’t have any confidence in myself, she knew just how to restore it and give me that push (that’s what mama’s do don’t they). When I started faltering she always had a way of lifting my budding strength of mind and never put me down (even when I thought it was a silly whim). She would tell me “to just do the best that you can and be the best at what you do, no matter what it is”. She taught me how to sew using dolls and up until now I had lost the desire to sew. Before she died I was making wedding gowns and veils for clients, that aspiration died with her and I just stopped. I got rid of everything that made me think of sewing except for her machine, mine and my serger, but they were covered or in a sewing cabinet for years. I couldn’t even bring myself to repair my husband or my things, but I don’t know I guess I figured may be one day, I might want to do it again, maybe. Yet again…I just miss her and only someone that’s been there can truly understand that funky heavy emotional state that envelops every fiber of your being when it gets close to that time of year. It just sneaks upon you.


Sorry, I am not trying to sound morbid; I hope that I don’t come across as that. Getting back on track, to keep my skills intact, I have to decide what I can do to keep up without over doing it. While I wait to restore some functional use by letting my hands semi-rest, it came to me when I saw them, and decided to do what I haven’t done in a long time! I purchased some (technically) generic porcelain dolls and decided on what I wanted to do with them. It came to me, dressing or should I say redressing them…my way. Knowing how to reborn now, to change what I want to change to get them there, whether it be reshaping eyelashes that reach the eyebrows unnaturally or changing the lip shades and skin tones if no more than subtlety. I have just about completed my first three darling young ladies named Anya (a beautiful blond with a love of salsa mixed with a little Asian flare) Panya (the dancing fairy of whom I am very pleased with, yes I know that their names are very close, however they really are two distinct names that fit their personalities) and my first Dasia (a dark sultry beauty that transformed beautifully, if I may be so presumptuous). Well here they are:

From my heart to yours...I hope that you like them

What to do...what to do?

Hummmm, so many things going on in my head, for starters while trying to figure other blog functions (of which I found I don't have the patience that I used to have any more), in hopes of how many ways to best show my Will Beth' outfits and booties that I have for sale. I just love their little outfits so I became a dealer. I am hoping it will be seen here as well as on my website once I get it all figured out. lolrothf

Then I was compelled to jump on (once again) Bountiful Baby's 24 hour body sale! I really love their bodies and the feel of the doe suede and they ship so fast, so much so, I find it's easier to order than to make my bodies. You might know what I am talking about here, I really don't like the one's that if you have any roughness on your hands they make them feel like sand paper! I could never figure out if it was the body or my hands? lol I have never had any problems with BB bodies or joints and I love the different sizes. I have added a pocket when I wanted a heartbeat baby in a smaller body, but with this sale...well what can I say...got me some more "heartbeat" pocket bodies in other sizes! When they were selling out their 1/4 limb bodies, I jumped on those too! You can easily modify and make them fit 3/4 limbs!

At the same time I am convincing myself to go ahead and get the last piece of "Sisters Forever In Elderly Years" by Thomas Blackshear as a birthday present to myself instead of Christmas. I have been waiting over...well I forgot it's been so long for this piece, the final edition!!! I fell in love with his work years ago starting with The Guardian a beautiful...no gorgeous Black angel with magnificently detailed white wings protecting two little children...I still look at him (I don't know who he used as a model but wow!). From there I was hooked and then he came out with other angels that I liked..."Serenity and He Hears Our Prayers ". I am an angel lover and I believe in them. I really wanted "The Protector", but it never happened, it came out before I knew about T. Blackshear so I guess it wasn't meant to be. I couldn't afford it now.

Through the years I collected several more pieces and then came the sisters theme: "In Childhood" (The first), "A Time to Share" (teenagers),"In Motherhood" (obvious)and now "In Elderly Years" (matriarchs, like my sisters and me). I vowed they would be my stopping point and so far I have been good to my word. Now...to complete the set.







From my heart to yours...

SAY HAPPY BIRTHDAY!

It took over 50 hours to root her head and I thought that I would never finish, but I think that she was well worth the wait and turned out adorable! Say Happy Birthday to Felicia Renae'! I decided to use a BB body so that she'd only be 24 inches long. She's approximately 6 months old with gorgeous Meadow Green eyes. Felicia is just the happiest baby you'd ever want to meet!

Make a Smilebox postcard

From my heart to yours...

Well, yesterday we celebrated our 23 year of marriage! Hummm seems more like 33 years. Oh I know why! Because we have been together that long!

From my heart to yours...

Toddler, "Nicky" by Jackie Gwin

Nicky was created by the talented sculptress Jackie Gwin (from the Little Dolldream Collection)! She's too cute and she's cutting her first little teeth! I just love working on toddler babies as well. Okay, I love working on all types of babies, but what I am really excited about is that Nicky / Felicia (feh LEE sha which means happy and I think she's a very happy baby) Rena (REE nah which means reborn) is learning to stand! The first one that I have seen having the unique ability to do this! She's already had her bath and I will be doing her complexion with the very nice permanent air dry paints by LDC.

Nani's had a Birthday!

Well Nani had her birthday 9/10/09 7:12 p.m., weighing in at a hefty 2lbs 11 ozs, 15 inches. Being a little premature she needed a little oxygen therapy to help her get started, but she's doing great now. She'll need lots of TLC from her mommy-to-be!

She takes her special formula really well in spite of her little sensitive tummy! She still spits up quite a bit, especially after a good burp! lol

But she sleeps good through the night in her little bassinet!

Now,

Her anatomically correct tummy plate I still haven't gotten for some reason. I hope that I can match her coloring whenever it shows up, whenever. I hope that you like her! She's definitely a little sweetie!

From my heart to yours...

Samiah is transforming into Nani

She was waiting to get rooted here.
Such a little sweetie. Now she's got hair and from my heart to yours...she's getting there...meet little Samiah now known as Nani [nah' nee] which means Beautiful or pretty in Hawaiian. I think that she is just a real cutie. She was done with genesis heat set paints. I have micro-rooted her hair with deep dark brown “curly” from “Slumberland Nurseries” and it is by far the best that I have worked with. I had developed allergic symptoms to a lot of the mohair that I have been using and liked, but her mohair bothered me very little! It’s soft and hardly any waste. She has a client for life if it continues that way! I really enjoy working on her, for several reasons! First, I love doing preemies they are such valiant little fighters. She’ll be about 15 inches when complete and I just love her little fat cheeks, she has the sweetest little face! She still has some more work but she’s got tiny little pierced ears and whenever her tummy plate arrives she’ll have an anatomically correct one! She's just so tiny and sooooo sweet, that I am going to have a hard time giving her up!

Have a very happy and safe Labor Day!

Samiah by Tammie Yarie

BEFORE:

I just love reborning the tiny ones! Thanks to Fab (I missed out & she sold out) I will be doing this little cutie! I have been doing my latest babies with permanent air dry paints, but I am going to do her with genesis heat set paints. She will be 15 inches with bent knees and appropriately weighing in at about 3 lbs. based on her length and the newborn growth chart. She is a ltd. ed. and I know she's going to be absolutely gorgeous. I will do updates of her progress!

Love Is Forever

This was one of my favs. meet Owen

Just adding a little while I figure this thing out!


From my heart to yours...

Keys to a Good Artist

As professionally serious artists, we spend many countless waking hours on these babies just to bring them to this life-like quality that we desire and you want. That can take weeks to accomplish.

• Pay close attention to past client reactions
• look at the artist's past babies
• If on ebay look at the feedback there
• Study the baby (does it really catch your interest don't bid on a baby you really don't want)
• Can you see the mouth, hands, and feet?
• Is the hair neatly shaped & styled to fit the baby's features?
• Look at the hair from the front, side and back of the head if you can does it look natural to you?
• Do you see enough photos of the baby or can you request to see more?

These are only a few key hints as to what you want to look for in a professionally done reborn. There is no cut and dry way to study what catches your eye and captures your heart.